Quality & Outdoor installations
Ballooliz uses high quality products for any of our services. However, we are not liable to balloon exposure in outdoor environments after delivery and installation is completed. Weather related factors pose direct risk to a balloon decoration especially in direct sunlight and heat exposure. We always recommend to place decorations in a shaded area if possible.
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Bookings
When securing an event date a 50% deposit is required. The remaining balance is due 1 week prior the event. 
 
Refunds
Deposits are non refundable, instead we will issue you a credit that you can use at later date. Event may be reschedule no later than 14 days prior to the original event date depending on availability. If the event needs to be rescheduled after the 14 day period additional charges may be apply. 
 
Balloon Colors
Balloon colors can be modified free of charge up to one week before the event. However, if color changes are requested at the last minute, an additional fee will apply.
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Rentals
All rental items are due back no later than 24 hours after the event ends. The customer is responsible for any damages to rented items and will be required to pay for the repair or replacement of the damaged items.
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Fringe Rentals
Our streamer fringe services are exclusively offered for rental purposes. All streamer fringe decor must be professionally installed and removed by a member of the Ballooliz team, and self-installation is not an option.

Right to Refuse Service
Ballooliz reserves the right to refuse service to any customer who exhibits disrespectful, condescending, or otherwise inappropriate behavior towards our staff.

Original Designs Policy
Ballooliz takes pride in creating unique and original balloon designs. We do not replicate work created by other balloon vendors, ensuring that each decoration reflects our signature style and creativity.